Privacy Policy

PRIVACY POLICY

This privacy policy policy is for www.speakingsolutions.co.uk, is served by Speaking Solutions, and governs the privacy of its users who choose to use our website or book workshops/training.

COOKIES AND COMMENTS 

We store and record the details of users who access our website via Google Analytics. Cookies will anonymously record information such as a visitor’s location, age group, and gender, as well as the type of device used, which pages were viewed and for how long, inbound referrals (how a visitor reached our website), and links clicked. 

Data collected by our website’s cookies are stored for 14 months (Google Analytics’ minimum) and this information is not shared with any other parties during this time. Your web browser should provide you with the controls to manage and delete cookies from your device, please refer to your web browser options for more information. You can read Google Analytics’ privacy policy here.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments may be checked through an automated spam detection service.

EMAIL COMMUNICATIONS

Our email servers are encrypted and stored on password-protected devices. When interacting with individual users we may need to ask for personal data such as an address (to post mail) or telephone number (to discuss a training booking). However, that data will never be used for any other purposes without the explicit consent of the individual.

DELETING YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request to have any of your data deleted, please email info@speakingsolutions.co.uk

If you have any complaints about our privacy policy or data storing arrangements, you can contact the ICO.